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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7 to 25 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Thank you for choosing L’ALLÉE. We hope you’ll get the best experiences when shopping on our website. We have conferred your privacy. Please use the following information to comprehend the duties we regard to ensure the securities of our customers. If you do not agree with these policies, you should not use our services. Privacy Policy page will show you how we get, use (in necessary cases) and uncover your personal details. By the way, we also help you know our procedures to keep our customer’s information in secure. Last but not least, our policy will clarify your decision with respect to the gathering, use, and revelation of your own data. Using the secure method to protect clients’ information to get your trust is really important with us. Therefore, the regulations of the privacy policy will be always applied when we utilize your name and your other data. We only get the important data to make convenient for our transactions. We will keep client personal information in the regulations of law or for any reason. You can get to our site and search without giving individual information. Around then, you are unknown and we can’t know who you are weather you don’t log in to your account.